Archive

Three more social housing landlords have been ‘named and shamed’ by Housing Secretary Michael Gove. The trio - two of which are...

The Tenancy Deposit Scheme (TDS), one of three government-backed tenancy deposit protection (TDP) schemes, has appointed a new external independent complaints...

The Ombudsman Services (OS) is no longer handling consumer complaints in the property and housing sector after withdrawing from the industry. The...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

A single housing ombudsman is crucial to ensure that the current system for complaining about housing is no longer confusing, according...

The Property Ombudsman (TPO) scheme has released its latest annual report revealing an increase in the number of consumers contacting the...

Almost seven in 10 people find the current system for complaining about housing confusing, according to the results of Ombudsman Services'...

Using an ombudsman has long been a pretty successful way of trying to resolve a complaint with a property firm without...

Given that thousands of landlords and tenants are not protected by client money protection (CMP), placing money held by letting agents are...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

One of Britain’s largest local authorities has beefed up its powers so it can issue fines of up to £5,000 on...

Nearly half of tenants (47%) do not trust letting agents to protect their interests, according to a new survey by the...